Is shipping free?
Yes! We offer free shipping on orders $45+ to the continental US. Please note, your order total has to be above $45 after any applied discounts. Orders to Alaska and Hawaii are a flat rate of $13.99.
Orders typically ship from our warehouse within 2-3 days of them being placed and are sent via USPS First-Class/Priority Mail which takes 1-3 days to arrive. You will receive an email with a tracking number once your order leaves our warehouse.
Where do you source your black tea?
Our tea is currently sourced from the Bhubrighat Estate, in Assam, India. This estate is certified bio-organic, Fair Trade and UTZ certified.
DOES THE CHAI MIX EVER EXPIRE?
Nope! As long as you seal them properly, our DIY Chai Kits stay fresh for up to 6-8 months. After that, you might lose a little freshness but they won't ever go bad.
CAN I ADD A GIFT MESSAGE?
Yes! You will see the option to add a gift message option at checkout.
WHAT MAKES YOUR CHAI MIX SO SPECIAL?
Simply put, quality and flavor. We go the extra mile to source the best ingredients and have created a flavor profile that is generous on the cardamom and spices.